Return & Cancellation Policy

Return policy is provided by sellers. Refer product page for exceptions. Read carefully.

CategoryDurationActionsConditions
Grocery (Dairy, Bakery)1 dayNon Refund—
Home Improvement, Tools, Décor3 daysRefund/Replacement—
Lifestyle (Watch, Winter Wear, T-Shirt, etc.)5 daysRefund/Replacement/Exchange—
Books, Sports Equipments, Toys5 daysReplacement onlyDefective/damaged or wrong item
Mobiles (Apple, Google, Samsung, etc.)5 daysN/AReplacement by brand authorized partner
Furniture, Large appliances5 daysReplacement onlyInstalled by brand personnel
Open Box (mobiles, electronics)at deliveryReturn/refundVerified in presence, once accepted non-returnable
Cancellation Policy
  • Customer can cancel within 5 minutes of placing order.
  • After 5 minutes, 100% penalty may apply.
  • Perikart reserves right to cancel orders due to unforeseen issues, refund within 7 business days.
  • For non-customer cancellations (wrong address, no contact, OTP failure), cancellation fee may apply.
Shipping & Delivery

Orders dispatched within 0-2 business days. Hyperlocal delivery within 60 minutes to 1 day depending on area. For interstate orders, shipping costs calculated based on weight and destination.

Non-returnable products
Auto accessories (liquids, oils)Bath & spaBaby care (diapers, wipes) Cleaning productsComputer/mobile accessoriesFood & nutrition Fashion (socks, swimsuits)Health careHygiene (tampons, shaving) InnerwearJewelleryPersonal carePet supplies Sexual wellnessSafety helmetsMusical instruments

Note: Open box products once accepted are non-returnable. For functionality defects, contact brand authorized service centre.

Last updated on 26-04-2024